Frequently Asked Questions

We accept telegraphic transfer (TT) and letters of credit (LC). The standard arrangement is a 30% TT deposit with the balance paid before shipment. We also accept sight LC and 30-, 60- or 90-day usance LC.

The Chinese Heavy Trucks vehicle production base is in Jinan, Shandong Province. Jinan is about 1.5 hours from Beijing by high-speed rail, 2.5 hours from Guangzhou by air and 4 hours from Shanghai by high-speed rail. Customers are welcome to schedule factory visits and vehicle inspections.

All Chinese Heavy Trucks vehicles and construction vehicles we supply are brand-new factory-built units. We do not export used vehicles. Buyers seeking used vehicles should contact a specialist used-vehicle supplier.

Yes. Tractors, dump trucks, cargo trucks and spare parts can be combined in one sailing. Our sales team calculates loading space and coordinates the production schedule.

The HOWO 6×4 tractor is a primary choice for unpaved roads overseas. Its tandem rear drive improves traction and load capacity, while a reinforced frame and heavy-duty drive axles suit mud, rough surfaces and climbing. Choose a HOWO TX or T7H 6×4 for long-distance heavy loads, or an economical HOWO 6×4 model for short regional routes.

A standard HOWO 6×4 combination can reach a gross combination weight of 60–70 tonnes, supporting long-distance transport of 40-foot containers in Africa and Latin America.

The HOWO T7H offers a high-output engine, a wider double-sleeper cab, lower fuel consumption at highway speeds and greater load capability for long-distance cross-border container transport. The HOWO TX is a cost-effective entry model with lower purchase and maintenance costs and a compact cab for regional and medium-distance logistics fleets.

Yes. Left-hand-drive and right-hand-drive configurations are available to suit traffic regulations in different markets.

Yes. Engine output, fuel-tank capacity, suspension, tyre specifications and sleeper-cab options can be adjusted. Water tanks, toolboxes and power take-off (PTO) systems are available. Euro II, Euro III and Euro V emissions versions can be supplied for different import requirements. Body colour can be changed, and a buyer’s company logo can be applied to the cab and body side panels.

Yes. After production, we can apply a custom logo according to the buyer’s artwork without an additional processing charge.

Fuel consumption under standard unladen or rated-load conditions is approximately 35 L/100 km. Consumption rises with full loads, climbing and muddy roads, and actual results depend on payload, road conditions and driving habits.

With maintenance performed to specification, a HOWO T7H can operate for more than 1 million kilometres, while a HOWO TX can reach approximately 700,000–900,000 kilometres. Used-vehicle value also depends on condition, service history and the local market.

After receipt of the deposit or LC, the production cycle is approximately 45 days for trucks and 35 days for construction machinery. Ocean transit is approximately 40 days to Africa or South America and about two weeks to Asia or Southeast Asia.

Roll-on/roll-off shipping is generally preferred for batches of heavy-duty trucks because vehicles are driven directly aboard and face less handling damage. Flat-rack containers are suitable for smaller orders and shorter routes in Southeast Asia. We compare options for the destination port and recommend the most cost-effective plan.

Please provide the model, drive configuration, payload and other required specifications so we can check current inventory. Stock availability cannot be guaranteed, and popular models should be scheduled in advance.

The document package can include the commercial invoice, packing list, bill of lading, certificate of origin, factory inspection report, vehicle Certificate of Conformity (COC), engine-and-chassis-number matching record and an English vehicle manual. For eligible buyers in Africa and Latin America, we can assist with the relevant preferential certificate of origin for tariff treatment.

We provide the official documents required from the supplier for local registration. Registration procedures are handled by the buyer’s customs or local agent, who should be consulted in advance about any additional market-specific requirements.

The warranty is one year from the bill-of-lading date or 60,000 kilometres, whichever comes first. It covers major components including the engine, transmission, drive axles and frame, subject to the sales and warranty terms.

Consumable and wear items such as tyres, brake pads, clutch plates, air/oil/fuel filters, wipers, lamps and lubricants are excluded. Damage caused by overloading, improper maintenance or unauthorized non-genuine parts is not covered.

Yes. The first mandatory service must be completed between 2,000 and 4,000 kilometres and no later than six months. Missing the service interval may affect later warranty claims.

Parts resources in Africa, Southeast Asia and Latin America carry commonly requested genuine parts, including engine assemblies, axles, braking components and cab parts. Regular wear parts can normally be dispatched in 3–7 working days, while major assemblies may take 7–15 days. Long-term parts purchasing is available after vehicle delivery.

Authorized partner service outlets are available in key markets in Africa, Southeast Asia and Latin America. Remote guidance is available through the 24-hour global after-sales channel, and local service teams can coordinate on-site repairs where coverage is available.

We provide English online operation and maintenance videos. For purchases of 10 or more vehicles, engineers can deliver remote video training. On-site overseas training may be arranged for major distributors and can cover daily inspections, troubleshooting and standard maintenance procedures.

Vehicles undergo multiple inspections, including chassis testing, a powertrain road test, electrical-system testing and a final appearance check. Photos and inspection videos can be provided for buyer confirmation before loading.

Yes. We can arrange ocean cargo insurance through an established insurer to cover insured risks such as collision, physical damage and loss during transport.

A cancellation request must be submitted in writing. If production has started, the buyer may be responsible for material costs and production losses in accordance with the contract.

The T7H is designed for premium long-distance cross-border container transport, with MAN technology, a large double-sleeper cab and an efficient high-speed powertrain for heavy loads in Africa and Latin America. The TX is an economical model with lower purchase and maintenance costs for regional and medium-distance logistics. The lightweight NX suits rated-load operations and freight on level paved roads.

A standard 6×4 combination can reach a gross combination weight of 60–70 tonnes. A reinforced-frame version can support heavy transport in mountainous areas and on unpaved roads in Africa.

Options include a three-layer reinforced frame, multi-leaf heavy-duty springs, a larger fuel tank, sand-resistant air filtration, an external water tank and deep-tread off-road tyres to improve durability on muddy and gravel roads.

The T7H MAN engine has moderate fuel-quality requirements. A TX mechanical-pump engine can better tolerate lower-grade diesel in Africa, while its injection parts are economical and easier to service in mines and remote areas.

Yes. Optional air-bag suspension improves ride comfort, reduces driver fatigue and helps protect container cargo during long-distance transport, especially when carrying fragile goods.

The basic chassis is compatible with different semi-trailers. For long-term fuel-tanker or hazardous-material use, explosion-protection equipment, a dedicated power take-off and a static-discharge system can be added.

A 6×4 vehicle has a shorter body and tighter turning radius for village roads and short-distance earthmoving at smaller construction sites. An 8×4 vehicle offers greater load capacity and a larger body for mines, aggregate plants and longer urban spoil-haul routes.

Yes. Capacities from 16 to 25 cubic metres are available. Standard carbon steel suits earth and construction spoil, while wear-resistant manganese steel better withstands impact from rock and mine material.

Recommended options include a reinforced frame, a larger lifting cylinder, a double-layer wear-resistant body, external guards, headlamp protection, high-torque heavy-duty axles, multiple differential locks and a dust-resistant intake system.

The factory hydraulic system has a simple structure. Parts resources in Africa and Southeast Asia stock cylinders, pumps and hoses, helping keep replacement costs low and allowing repairs without complex tools.

Yes. A 6×4 or 8×4 tandem-drive version with differential locks provides strong traction. Deep-tread mining tyres help reduce slipping and bogging on muddy slopes under load.

Yes. Manual or electric sealed covers can be customized to help meet environmental road regulations and prevent dust or material loss during urban spoil transport.

A standard colour-coated steel box is suitable for general cargo. Fibreglass is lightweight and corrosion resistant for electronics and consumer goods. An insulated box can be used for fresh produce and cold-chain transport.

Yes. Removable stake sides improve loading efficiency for grain, timber and agricultural tools and are widely used in African agricultural markets.

The lightweight chassis is designed for a rated payload of approximately 25–30 tonnes, subject to the legal axle and road limits of the destination country.

Yes. A hydraulic tail lift supports manual loading where a forklift is unavailable and is useful for wholesale markets and parcel-transfer operations.

A cargo chassis has a longer wheelbase and more evenly distributed load capacity for stable short-distance delivery. A tractor has a shorter wheelbase and stronger pulling characteristics for long-distance semi-trailer operations.

Standard safety equipment includes explosion-protected electrical circuits, static grounding, a speed limiter, leak-resistant piping and an enlarged cooling system to support hazardous-material transport requirements.

Single- or multi-compartment tanks from 10 to 30 cubic metres are available. Separate compartments can carry petrol, diesel or chemical liquids without cross-contamination.

In addition to standard customs documents, we can provide a compliant hazardous-material chassis certificate and a tank inspection report and assist with documents needed for local operating approval.

Options include a larger radiator, heat-resistant lines and a thermal-insulation coating for the tank to help reduce piping leakage risks in high temperatures.

Major chassis parts are generally shared. Dedicated components such as explosion-protection valves, oil pumps and static straps are stocked separately, with typical dispatch in 3–7 days.

We accept telegraphic transfer (TT) and letters of credit (LC). The standard arrangement is a 30% TT deposit with the balance paid before shipment. Sight LC and 30-, 60- or 90-day usance LC are also available.

The SHACMAN vehicle production base is in Xi’an, Shaanxi Province. Customers can schedule a visit to inspect vehicles, tour the factory and view the production line.

All vehicles are brand-new factory-built units. We do not sell or export used vehicles. Buyers seeking used trucks should contact a specialist used-vehicle supplier.

Yes. Tractors, dump trucks, cargo trucks and spare parts can be combined in one sailing. Our sales team calculates loading space and coordinates the production schedule.

The DELONG X3000 6×4 and M3000 6×4 are primary models for Africa. Their tandem rear drive improves traction and load capacity, while the reinforced frame and heavy-duty drive axles suit rough, muddy and gravel roads. The X3000 targets long-distance cross-border container transport, while the M3000 offers a cost-effective choice for regional routes.

A standard DELONG X3000 6×4 combination can reach a gross combination weight of 60–70 tonnes, supporting long-distance transport of 40-foot containers in Africa and Latin America.

The DELONG X3000 offers a high-output engine, a wider sleeper cab, lower fuel consumption at highway speeds and greater load capability for stable long-distance cross-border operations. The M3000 is an economical entry model with lower purchase and maintenance costs and a compact cab for regional and medium-distance logistics fleets.

Yes. Left-hand-drive and right-hand-drive configurations are available to suit traffic regulations in different markets.

Yes. Engine output, fuel-tank capacity, suspension, tyre specifications and sleeper-cab options can be adjusted. Water tanks, toolboxes and power take-off (PTO) systems are available. Euro II, Euro III and Euro V emissions versions can be supplied for different import requirements. Body colour can be changed, and a buyer’s company logo can be applied to the cab and body side panels.

Yes. After production, we can apply a custom logo according to the buyer’s artwork without an additional processing charge.

Fuel consumption under rated-load and normal-road conditions is approximately 32–38 L/100 km. Consumption rises with full loads, climbing and muddy roads, and actual results depend on payload, road conditions and driving habits.

With maintenance performed to specification, a DELONG X3000 can operate for more than 1 million kilometres, while an M3000 can reach approximately 700,000–900,000 kilometres. Used-vehicle value also depends on condition, service history and the local market.

After receipt of the deposit or LC, the production cycle is approximately 45 days for trucks and 35 days for construction machinery. Ocean transit is approximately 40 days to Africa or South America and about two weeks to Asia or Southeast Asia.

Roll-on/roll-off shipping is generally preferred for batches of heavy-duty trucks because vehicles are driven directly aboard and face less handling damage. Flat-rack containers are suitable for smaller orders and shorter routes in Southeast Asia. We compare options for the destination port and recommend the most cost-effective plan.

Please provide the model, drive configuration, payload and other required specifications so we can check current inventory. Stock availability cannot be guaranteed, and popular models should be scheduled in advance.

The document package can include the commercial invoice, packing list, bill of lading, certificate of origin, factory inspection report, vehicle Certificate of Conformity (COC), engine-and-chassis-number matching record and an English vehicle manual. For eligible buyers in Africa and Latin America, we can assist with the relevant preferential certificate of origin for tariff treatment.

We provide the official documents required from the supplier for local registration. Registration procedures are handled by the buyer’s customs or local agent, who should be consulted in advance about any additional market-specific requirements.

The warranty is one year from the bill-of-lading date or 60,000 kilometres, whichever comes first. It covers major components including the engine, transmission, drive axles and frame, subject to the sales and warranty terms.

Consumable and wear items such as tyres, brake pads, clutch plates, air/oil/fuel filters, wipers, lamps and lubricants are excluded. Damage caused by overloading, improper maintenance or unauthorized non-genuine parts is not covered.

Yes. The first mandatory service must be completed between 3,000 and 6,000 kilometres and no later than three months. Missing the service interval may invalidate later warranty claims.

SHACMAN parts resources in Africa, Southeast Asia and Latin America carry commonly requested genuine parts, including engine assemblies, axles, braking components and cab parts. Regular wear parts can normally be dispatched in 3–7 working days, while major assemblies may take 7–15 days. Long-term parts purchasing is available after vehicle delivery.

Authorized service outlets are available in key markets in Africa, Southeast Asia and Latin America. Remote guidance is available through the 24-hour global after-sales channel, and local service teams can coordinate on-site repairs where coverage is available.

We provide English online operation and maintenance videos. For purchases of 10 or more vehicles, engineers can deliver remote video training. On-site overseas training may be arranged for major regional distributors and can cover daily inspections, basic troubleshooting and standard maintenance procedures.

Vehicles undergo multiple inspections, including chassis testing, a powertrain road test, electrical-system testing and a final appearance check. Photos and inspection videos can be provided for buyer confirmation, and chassis anti-corrosion wax is applied before loading to help protect against salt spray during ocean transport.

Yes. We can arrange ocean cargo insurance through an established insurer to cover insured risks such as collision, physical damage and loss during transport.

A cancellation request must be submitted in writing. If production has started, the buyer may be responsible for material costs and production losses in accordance with the contract.

The DELONG X3000 is designed for long-distance cross-border heavy transport. It uses a high-output Weichai engine and a wide four-point suspended sleeper cab for efficient highway travel and strong climbing with 40-foot containers in Africa and Latin America. The M3000 is an economical entry model with lower purchase and maintenance costs, affordable parts and a compact cab for regional transport and smaller logistics fleets.

Yes. Tandem rear drive improves traction and load capacity. A reinforced high-strength frame and heavy-duty reduction axles are standard, while sand-resistant air filtration and deep-tread off-road tyres are available for muddy slopes and unpaved roads.

A standard X3000 6×4 combination can reach a gross combination weight of 60–70 tonnes, supporting long-distance overseas transport with 40-foot containers.

Options include a wider high-capacity radiator, optimized cooling airflow, heat-resistant lines and a larger battery to reduce overheating risk during extended operation in desert temperatures.

The X3000 includes a four-point air-suspended cab for ride comfort. Optional rear air suspension helps protect precision cargo and reduce driver fatigue on long-distance routes.

An M3000 mechanical-pump engine better tolerates lower-grade diesel and is easier to service in remote mining areas. The X3000 electronic-control engine provides stronger performance and is best used with compliant diesel; overseas parts resources carry fuel-injection components.

The basic chassis supports multiple semi-trailer types. For regular hazardous-material tanker use, static-discharge equipment, explosion-protected lines and a dedicated power take-off can be added.

A 6×4 vehicle has a shorter body and smaller turning radius for village roads and short-distance earthmoving at small construction sites. An 8×4 four-axle vehicle offers greater load capacity and a larger body for mines, aggregate plants and long-distance urban spoil transport.

Yes. Capacities from 16 to 26 cubic metres are available. Standard carbon steel suits urban construction spoil, while reinforced wear-resistant manganese steel is designed for rock and hard mine material.

Options include a three-layer reinforced frame, a larger heavy-duty lifting cylinder, double-layer body guards, headlamp protection, multi-leaf heavy-duty springs, front and rear differential locks and a dust-resistant intake system.

Overseas parts resources stock cylinders, pumps and seals. The system is straightforward to service, allowing local technicians to complete many repairs without specialized tools and helping control maintenance costs.

Yes. Manual or electric sealed covers are available to help meet environmental requirements and prevent dust, material spillage and related road penalties.

A configuration with front and rear differential locks and deep-tread mining tyres provides strong loaded climbing traction and stable travel on muddy roads during the rainy season.

Yes. Its wheelbase and turning performance suit local roads. Stake sides can open fully for efficient loading of grain, produce and farm tools, while the enclosed body protects consumer goods and electronics from rain and dust.

Colour-coated steel offers good value for general cargo. Fibreglass is lightweight, corrosion resistant and suitable for rainy coastal markets. Insulated bodies can be customized for fresh-food cold-chain transport.

The lightweight chassis is designed for a rated payload of approximately 25–30 tonnes, subject to the legal axle and road limits of the destination country.

Yes. A hydraulic tail lift allows efficient loading where a forklift is unavailable and is useful for wholesale markets and small parcel-transfer operations.

An L3000 cargo chassis has a longer wheelbase and evenly distributed load capacity for stable short-distance delivery. A tractor chassis has a shorter wheelbase and pulling-focused gearing for heavy semi-trailers on long-distance routes.

Standard equipment includes explosion-protected vehicle wiring, a static grounding strap, a speed limiter, leak-resistant piping and a high-capacity cooling system to support hazardous-material transport requirements.

Single- or multi-compartment tanks from 10 to 32 cubic metres are available. Separate compartments can carry diesel, petrol or chemical liquids without cross-contamination.

In addition to basic customs documents, a compliant hazardous-material chassis certificate and a tank pressure-test report can be provided, together with assistance for documents needed for local operating approval.

Options include an enlarged cooling system, a thermal-insulation coating for the tank and heat-resistant rubber lines to reduce high-temperature leakage and safety risks.

Options include a high-pressure water pump, large-capacity water tank, rear and side spraying systems and a sealed refuse body for municipal cleaning operations.

6×4 tandem-drive models are designed for unpaved African roads. Recommended equipment includes a three-layer reinforced frame, heavy-duty reduction axles and deep-tread mining tyres. Optional sand-resistant air filtration, an external high-capacity water tank, chassis anti-corrosion coating and front and rear differential locks improve traction and durability on rainy slopes and in mining operations.

M3000 and TX mechanical-pump engines have strong tolerance for lower-grade diesel, economical injection parts and straightforward local servicing. X3000 and T7H electronic-control engines provide greater performance, while overseas parts resources stock fuel-injection components for remote markets.

Nigeria requires SONCAP certification, while Kenya and Tanzania in East Africa require PVoC certification. We can prepare vehicle inspection materials and factory reports needed for certification to reduce the risk of customs holds and demurrage at the destination port.

For batches of more than 10 vehicles, roll-on/roll-off shipping is generally preferred because vehicles are driven aboard, face less handling damage and have a lower unit freight cost. Flat-rack containers suit batches of five or fewer vehicles. Typical ocean transit to Africa is approximately 40 days.

Parts resources in Nigeria, Kenya, Ghana and South Africa stock common wear items, with typical delivery in 3–7 days. Major engine and axle assemblies may take 7–15 days, helping reduce vehicle downtime.

Yes. Right-hand-drive configurations can be customized for markets including Kenya, Tanzania and Ghana, with steering controls, mirrors and instruments adapted for local registration requirements.

The standard arrangement is a 30% TT deposit with the balance paid before shipment. Established large importers may use a 90-day usance LC, and phased delivery can be discussed for major local logistics fleets.

Options include a wider high-capacity radiator, heat-resistant oil lines and a larger battery to reduce overheating during prolonged operation in desert and tropical regions of North and West Africa.

Wear-resistant manganese-steel bodies from 16 to 26 cubic metres are available with double-layer guards and a larger lifting cylinder for repeated rock impact and longer service life.

SHACMAN and Chinese Heavy Trucks vehicles have large operating populations and active resale markets in Africa. With documented maintenance, vehicles operating for 700,000–1,000,000 kilometres may retain meaningful resale value, subject to condition and the local market.

Lightweight 4×2 L3000 or TX box cargo trucks and lightweight 6×4 tractors suit highway weight regulations in Southeast Asia. Their lower unladen weight supports a legal rated payload of approximately 25–30 tonnes, subject to local limits.

Vietnam, Cambodia, Laos and Myanmar commonly permit Euro II or Euro III versions, while Malaysia and Singapore require Euro V. Buyers should confirm the destination country so the correct engine and emissions version can be matched before production.

Flat-rack containers are generally preferred for small batches because the vehicles can be secured and protected. Ocean transit within Southeast Asia is typically 10–14 days, subject to the route and port schedule.

Yes. Different vehicle types can be combined where dimensions permit. The sales team calculates the loading arrangement to maximize container space and reduce the freight cost allocated to each vehicle.

Partner service outlets are available in Bangkok, Jakarta and Hanoi, with technicians qualified for routine servicing and fault repair so buyers do not need to wait for every part or service response from China.

Stake sides can open fully for efficient loading of fruit, grain and agricultural tools. Enclosed bodies protect electronics and consumer goods from rain and humidity, and a hydraulic tail lift can be added for urban delivery.

For eligible transactions, a Form A certificate of origin can be prepared before shipment so the buyer can apply for available preferential tariff treatment at the destination customs authority.

Short-wheelbase 4×2 box cargo trucks and compact 6×4 tractors can be scheduled for production. Their smaller turning radius suits township roads, wholesale markets and dense urban delivery routes.

The export package can include an explosion-protected chassis certificate, a tank pressure-test report and English safety instructions to support hazardous-material registration requirements in markets such as Indonesia and Malaysia.

The factory payment arrangement requires a 30% deposit. Established local distributors may work with financial institutions in Southeast Asia to arrange fleet-financing programs separately.

Brazil requires Euro V and INMETRO vehicle certification, while Mexico requires NOM safety certification. The vehicle package can include emissions test reports and safety certificates needed to support local registration approval.

A four-point air-suspended cab is standard on applicable models. Optional rear air suspension, a larger sleeper and an upgraded air-conditioning package reduce driver fatigue and help protect precision container cargo.

Letters of credit are accepted from qualified major state-owned banks, with a maximum usance period of 90 days. Exchange-rate treatment and payment milestones are defined in the contract to manage currency risk.

Yes. Knock-down (KD) kits can be exported for qualified assembly distributors. Import treatment differs from complete vehicles and may reduce overall duties, subject to Brazilian customs and local assembly regulations.

The chassis can receive a double anti-corrosion wax coating, while the cab uses an electrophoretic corrosion-protection process to improve resistance to heat, rain and salt-laden air.

For long-distance mountain routes, an engine rated above 500 hp with high torque is recommended for low-speed climbing and reduced reliance on repeated braking, subject to the required combination weight and local regulations.

Parts resources in Mexico City, São Paulo and Santiago support Central and South American markets, with many online parts orders delivered within approximately seven days.

Body dimensions can be customized to applicable mining and road regulations in Brazil or Peru. Reinforced wear-resistant manganese steel and a high-strength hydraulic lifting system improve stability under heavy loads.

Authorized service outlets can review claims using the bill of lading, mileage and service records, without returning the vehicle to China. Remote video support is also available for fault diagnosis.

The X3000 and T7H use highway-optimized powertrains. Fuel consumption under rated-load highway conditions is approximately 32–36 L/100 km, while actual results depend on payload, route, altitude, road conditions and driving habits.